From my previous personal experience, dealing with cancellation subscription services can either be a nightmare or a simple and fast process.
Of course, that is always dependent on the quality of the management system the service offers you, as well as its customer support.
Generally, if an online managing system is well established and has an easy-to-use platform, then you normally won’t have problems for example in unsubscribing their services, managing your billing, or contacting directly with their customer support team.
Taking the example of a well-built online managing system and to show you how easy and fast could be the process of canceling a subscription online, I’ve used UliaPay which is a secure payment management system and explained below the various methods available to do so.
Here are the methods you can follow
- if the only thing you really want is to unsubscribe their service, then simply insert your email address in the top right corner of UliaPay homepage (https://en.uliapay.com/), below the “CANCEL MY SUBSCRIPTION” field, and then click “Unsubscribe”.
This will lead to an automatic email sent by the platform to your inbox, which you should access and click the link to immediately unsubscribe their service.- important note: it’s quite probable that the email sent by UliaPay arrived directly in your spam folder, a normal behavior from most email accounts when receiving such kind of emails.
However, when you trust the service and in this case, UliaPay being a proved secure platform, then you can access their email there and follow the link to cancel their service.
- important note: it’s quite probable that the email sent by UliaPay arrived directly in your spam folder, a normal behavior from most email accounts when receiving such kind of emails.
- if on other hand you are willing to access your account in UliaPay, either to check your last transactions, managing the info in your account or even to stop or canceling your subscription, you can do it by logging into your member account in two of the fields presented below “MANAGE, STOP OR CANCEL SUBSCRIPTION”.
This step can be done either by:- entering your email address and password used when registering to their service, and then clicking in “connection” button to login your member account.
- if you don’t remember which email and password you’ve used to register by that time (normal when you subscribe to several of these kinds of services, as I do so), then you can enter the first 6 and last 4 digits of the credit card you’ve used to subscribe the service.
- entering your email address and password used when registering to their service, and then clicking in “connection” button to login your member account.
When comparing such simple steps versus contact with support teams, that despite doing their best to solve your problems, might not be always right there to you due to their working hours, then the decision is straightforward, always prefer canceling the service in their homepage.
Also, they normally should be contacted when you have some problem in the platform or with payments because for canceling a service it will only take a portion of their time as well as yours.