When your credit or debit card is used to make an unauthorized purchase that means maybe you are a victim of a scam. But there are certain aspects of it that must be considered before jumping into conclusions.
If you saw in your credit card statement a Consonet transaction and don’t know what is, please take a moment to read this article and clarify a thing or two about it.
Consonet is a payment gateway used by many online store owners in order to safely do a transaction between two entities if you see it in your statement, it means that somewhere in time you’ve purchased a good to someone.
In other instances, you could be subscribed to some service and now you want to cancel it but forgot about it or didn’t know how to do it. Keep scrolling along, in a few lines, I’ll explain to you how you can unsubscribe from Consonet and stop that service debit from happening again.
If you go to consonet’s website, you will find that you can login with your account. That information should be stored in your email account. Why is that? Because when you subscribed to the merchant service, that data was sent to you. If you didn’t receive it, it probably went into your spam inbox.
Just do a simple search in your email and you probably will find it. If you don’t find it anyway you can do an alternative login, just enter the first 6 and the last 4 digits of your credit card and you are set to go.
Once you are in the client’s area, you can check your account and see the status of it.
It will be active (otherwise you wouldn’t be reading this).
At the end of the line which identifies your card, there should be a link to cancel. Click on it and refresh the page. The status should change to canceled. By doing this you are requesting future debits to stop.
And this way you can rest upon it that won’t happen again. A good practice to avoid this situation is by reading the merchant’s terms of service in order to know how long you can try the service before it starts to charge you.
Avoid talking to your bank asking for help because that will only result in more costs for you.
This guide is merely made to help you in canceling the service with zero cost. For more information, you can always contact customer support, but this should cover most of it.